Legal — Privacy Policy

Privacy Policy.

How Axion Stride collects, uses, protects, and respects the personal information of our clients, partners, and website visitors.

Last Updated: August 30, 2026

Section 01

Introduction

This Privacy Policy explains how Axion Stride Ltd ("Axion Stride", "we", "us", or "our") collects, uses, discloses, and safeguards the personal information of visitors to our website at axionstride.com (the "Website") and of the individuals and organizations that engage our consulting, training, and growth services (the "Services").

We are committed to protecting your privacy and to handling your personal information in a transparent, lawful, and secure manner, consistent with the Nigeria Data Protection Act 2023, the Nigeria Data Protection Regulation, and other applicable data-protection and privacy laws, including, where relevant, the General Data Protection Regulation (GDPR) with respect to data subjects located in the European Economic Area.

By using the Website or engaging our Services, you acknowledge the practices described in this Privacy Policy. Please read this policy carefully. If you do not agree with its terms, please do not use the Website or provide us with your personal information.

This policy applies to information we collect through the Website, through email and direct communications, through client engagements, through our training programs and events, and through our marketing and outreach activities. It does not apply to websites, services, or platforms operated by third parties, even if linked to or from our Website.

Section 02

Information We Collect

We collect several categories of personal information depending on how you interact with us and the Services you use.

  • Contact and identity information: name, job title, organization name, email address, phone number, physical address, and professional background.
  • Enrollment and engagement information: program registrations, course selections, certifications, credentials, attendance records, assessment results, and project-related data you share during an engagement.
  • Payment information: billing details necessary to process your payments, including, where applicable, billing address and payment-method information. Payment credentials are processed by our third-party payment providers and are not stored by us.
  • Communications data: the content of inquiries, messages, and emails you send us, including through our website contact form, and records of our interactions with you.
  • Technical data: internet protocol (IP) address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time and date of access, and aggregated usage statistics collected automatically when you visit the Website.
  • Marketing and preference data: your preferences for communications, event invitations, newsletters, and content, together with your responses to those communications.
  • Publicly available information: information you make public on professional networks such as LinkedIn, or in media, to the extent relevant to deciding whether to engage with you or your organization.
Section 03

How We Collect Your Information

We collect your information in the following ways: directly from you, automatically through the Website, and from third-party sources.

  • Directly from you: when you complete a contact form, request an audit or consultation, register for a training program, subscribe to a newsletter, engage us for Services, attend an event, or otherwise communicate with us by email, phone, or in person.
  • Automatically: through cookies, analytics tools, log files, and similar technologies that collect technical data about your device and interaction with the Website, as described in Section 07 of this policy.
  • From third parties: from business partners, event organizers, payment processors, professional networks, public registries, and marketing service providers, where you have permitted such sharing or where lawfully available.
Section 04

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries, assess your needs, and prepare proposals, quotations, and audits.
  • To provide, manage, and deliver the Services, including consulting engagements, training programs, certifications, and client support.
  • To process payments and manage billing, invoices, and refunds.
  • To communicate with you about your engagement, appointments, program schedules, and administrative matters.
  • To send newsletters, insights, event invitations, and marketing communications that we believe may be of interest to you, where you have opted in or where permitted by law, and to honor your preferences regarding such communications.
  • To improve and personalize the Website and our Services, including analyzing usage patterns and measuring performance.
  • To maintain the security, integrity, and lawful operation of our systems, including detecting, preventing, and addressing fraud, abuse, and security incidents.
  • To comply with legal and regulatory obligations, and to establish, exercise, or defend our legal rights.
  • To facilitate business administration, including record-keeping, auditing, and corporate governance.
Section 05

Lawful Bases for Processing

Where the General Data Protection Regulation or similar law applies, we rely on the following lawful bases for processing your personal information:

  • Consent: where you have given us clear, informed, and freely given permission to process your information for a specific purpose, such as receiving marketing communications. You may withdraw consent at any time.
  • Contract performance: where processing is necessary to perform an agreement with you, such as delivering Services you have engaged us for, or to take steps at your request before entering into an agreement.
  • Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our Services, marketing our offerings, ensuring security, and administering our operations, unless your interests or fundamental rights override those interests.
  • Legal obligation: where processing is necessary for us to comply with a legal or regulatory obligation to which we are subject.
Section 06

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance functionality, analyze traffic, and remember preferences. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies: required for the Website to function, including security and basic navigation.
  • Analytics cookies: help us understand how visitors use the Website so we can improve its design and performance (for example, through Vercel Analytics).
  • Preference cookies: remember your choices, such as theme selections and language settings.
  • Marketing cookies: may be set by us or by third-party advertising and social platforms to deliver relevant content and measure campaign effectiveness.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and availability of parts of the Website. To opt out of specific analytics cookies, you may use the opt-out mechanisms provided by those providers, or contact us for assistance.

Section 07

How We Share and Disclose Information

We do not sell, rent, or trade your personal information. We share your information only in the limited circumstances described below:

  • Service providers: with trusted third-party providers who assist us in operating the Website and delivering the Services, including payment processors, analytics providers, email and communication platforms, cloud-hosting providers, and event-management tools, each of whom is bound by appropriate confidentiality and data-processing obligations.
  • Professional advisers: with legal, accounting, and other professional advisers who need the information to advise us within their respective capacities.
  • Business transactions: in connection with a merger, acquisition, reorganization, financing, or sale of assets, where your information may be transferred to a successor, subject to our continued compliance with this Privacy Policy.
  • Legal and safety purposes: where required by law, regulation, court order, or governmental authority, or where we reasonably believe disclosure is necessary to protect our rights, the safety of any person, or to prevent fraud or abuse.
  • With your consent: we may share your information with other parties where you have given us specific consent to do so.
  • Aggregated data: we may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you for analytics, research, or reporting purposes.
Section 08

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with our legal obligations, resolve disputes, enforce our agreements, and maintain audit and business records.

As a general practice, we retain engagement and client records for a period of seven (7) years following the completion of an engagement, to comply with tax, accounting, and record-keeping requirements. Marketing-related data is retained while you remain an active subscriber or for two (2) years following the end of our relationship, subject to your preferences.

When personal information is no longer required, we will securely delete, anonymize, or destroy it in accordance with our data-management procedures.

Section 09

International Data Transfers

Your personal information may be stored and processed in Nigeria and in other countries where we or our service providers operate, including jurisdictions that may have data-protection laws different from those of your own jurisdiction.

Where we transfer personal information across borders, we take appropriate safeguards to ensure that the information receives a level of protection that is adequate and consistent with this Privacy Policy and applicable law, including through contractual commitments with our service providers where required.

Section 10

Data Security

We implement reasonable and appropriate technical, organizational, and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, secure communications, and monitoring of our systems.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security. You are responsible for safeguarding any credentials you hold and for securing the devices through which you access the Services.

In the unlikely event of a data breach that affects your personal information, we will take appropriate remedial and notification steps in accordance with applicable law.

Section 11

Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal information:

  • Access: the right to obtain confirmation of whether we process your personal information and to request a copy of the information we hold about you.
  • Rectification: the right to request that we correct any inaccurate or incomplete personal information.
  • Erasure: the right to request that we delete your personal information, subject to legal retention obligations.
  • Restriction: the right to request that we limit how we process your personal information in certain circumstances.
  • Portability: the right to receive your personal information in a structured, commonly used, machine-readable format, where technically feasible.
  • Objection: the right to object to processing based on our legitimate interests, including direct marketing.
  • Withdrawal of consent: the right to withdraw any consent you have given at any time, without affecting the lawfulness of processing carried out before the withdrawal.
  • Lodging a complaint: the right to lodge a complaint with the Nigeria Data Protection Commission (ndpc.gov.ng) or your local data-protection supervisory authority.

To exercise any of these rights, please contact us using the details in Section 15 of this policy. We will respond to verified requests within the timeframes required by applicable law, generally within thirty (30) calendar days. We may need to verify your identity before acting on your request and may charge a reasonable fee where permitted and where requests are manifestly unfounded, excessive, or repetitive.

Section 12

Children's Privacy

The Website and the Services are directed to organizations, professionals, and adults and are not intended for children under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a minor, please contact us immediately using the details in Section 15, and we will take steps to delete such information promptly.

Section 13

Third-Party Websites and Services

The Website may contain links to third-party websites, platforms, and services, including payment processors, social media sites, and video-hosting platforms. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party service you access or use before providing them with your information.

Section 14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will revise the "Last Updated" date at the top of this policy and, where appropriate, notify you through the Website or by other reasonable means.

Your continued use of the Website or the Services after any changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

Section 15

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, or if you wish to exercise any of your privacy rights, please contact us at:

  • Email: hello@axionstride.com
  • Phone: +2347061395663
  • Address: Lagos, Nigeria
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM